Frequently Asked Questions
1. What is Trendz Inn?
Trendz Inn is your one-stop online store for trendy lifestyle products including home gadgets, cleaning tools, fashion, tech accessories, pet supplies, and more — delivered across Pakistan with love and care.
2. How do I place an order?
Browse your favorite items, click “Add to Cart,” and proceed to checkout. Follow the prompts to complete your purchase — it’s fast, easy, and secure.
3. Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track your orders, save delivery information, and enjoy a smoother shopping experience.
4. Do you offer nationwide delivery?
Yes! We deliver all across Pakistan including major cities, towns, and even remote areas.
5. How long does delivery take?
Orders are typically delivered within 3 to 7 working days, depending on your location.
6. What are the delivery charges?
We charge a standard delivery fee of Rs. 200. However, enjoy Free Delivery on orders above Rs. 1,499.
7. What payment methods do you accept?
We offer:
-
Cash on Delivery (COD)
-
Online Bank Transfers
8. Is it safe to shop on Trendz Inn?
Absolutely! We use secure payment systems, and your personal data is never shared with third parties.
9. Can I trust the product quality?
Yes. All products go through quality checks before dispatch. We also share real customer reviews, photos, and demo videos to help you make an informed choice.
10. What is your return policy?
If your product is damaged, defective, or not as described, you can return it within 7 days of delivery. Terms and conditions apply.
11. How do I request a return or exchange?
Contact us via WhatsApp or Email with your order number and issue. We'll guide you through the return or exchange process.
12. What should I do if I receive a damaged or wrong item?
Please notify us within 24 hours of receiving the item and send clear photos. We’ll resolve the issue with a refund or replacement.
13. Can I cancel my order?
Yes, but only if the order hasn't been shipped yet. Once dispatched, cancellations are not possible.
14. How can I contact customer service?
You can reach us at:
📱 WhatsApp: 0333 2203326
📧 Email: trendzinnpak@gmail.com
15. What are your support hours?
Our team is available Monday to Sunday, 24/7.
🔄 More Helpful Questions
16. Do you offer gift packaging?
Yes! You can request gift wrapping during checkout or message us on WhatsApp for custom packaging options.
17. Are there any hidden charges?
No hidden fees. What you see is what you pay — all charges are shown clearly before you complete your purchase.
18. Can I track my order?
Yes. You’ll receive an order confirmation followed by a tracking number once your package is dispatched.
19. Do you restock sold-out items?
Popular items are restocked frequently. Follow us on social media or enable restock notifications on product pages.
20. Do you offer bulk or wholesale discounts?
Yes, we do! For bulk orders, please contact us directly via WhatsApp or email for custom pricing.
21. Are your prices fixed?
Our prices are final and already discounted to offer you the best value. Special deals and promotions are announced on our pages.
22. Where can I see customer reviews?
We regularly post photo/video reviews from our happy customers on our Instagram, TikTok, and Facebook: @trendzinnofficials
23. Do you ship internationally?
Currently, we only deliver within Pakistan, but we’re working to expand to more countries soon.